• Introduction

    • Getting started
  • Givers

    • Giving Process
    • Managing Your Gifts
    • Managing Payment Methods
    • Giving History
    • Rock Giving History
  • FAQ

    • Support Level
    • Pricing
    • No Account Needed
    • Your givers, your site
    • Digital Wallets
    • Rock Mobile Apps
  • Help

    • Signing Up
    • Logging In (Admin)
    • Getting Help
    • FAQ
  • Merlin

    • Managing Merlin
    • Installing Merlin
    • Merlin Stories
    • In-app Giving
    • Merlin Venmo
    • Merlin Crypto
    • Merlin Stock Giving
    • Multiple Widgets
    • Merlin Two Factor
    • Merlin Nerd Settings
  • Account Administration

    • Managing Funds
    • Managing Text Giving
    • Managing Donor Kiosks
    • Managing Store Kiosks
    • Dealing With Declines
    • ACH Refunds
    • Managing Admin Users
    • Managing Notifications
    • Merging Donors (Simple)
    • Updating Payment Method
    • Change Deposit Account
    • Go Method Integration with Simple
  • Simple Giving (non-Rock)

    • Refunding (Simple Admin)
    • Managing Scheduled Donations
    • Adding Offline Donors
    • Adding Offline Donations
    • Creating Contribution Statements
  • Simple Giving (Rock RMS)

    • Plugin Installation
    • Simple Batches
    • Obsidian Event Registration
    • Merlin Widget Shortcode
    • Merlin Form Shortcode
    • Person Statuses
    • Person Matching
    • Refunding (Rock RMS)
    • Scheduled Event Payments
    • Transaction Failures
  • Migration

    • Successful Migration Resources

Help

FAQ

Frequently Asked Questions


FAQ

  1. What is the giving process like?
  2. What support should we expect?
  3. What's the pricing like?
  4. Do givers need to create an account?
  5. Do givers leave our site to give?
  6. Can givers use Apple/Google pay?
  7. Does Simple work with Rock mobile apps?
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  1. FAQ